Shipping Policy
Shipping Policy
Order Processing Time:
- Orders are processed within 1-2 business days (excluding weekends ) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Delivery Estimates:
South India maximum 4 days from the day of shipping
North India maximum 7 days of shipping
Shipping Locations:
- We ship to addresses within India.
Order Tracking:
- Once your order has shipped, you will receive an email notification with a tracking number.
Shipping During Warm Weather:
- During warm weather months, we may and insulated packaging to prevent melting.
- We may also limit shipping to certain days to prevent your chocolate from sitting in a warm warehouse over the weekend.
Damaged Items:
- If you receive a damaged item, please contact us within 24 hours of receiving your shipment. Include your order number and a photo of the damaged item. We will work with you to resolve the issue promptly.
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at
Caramel Foods
198 westbury road ooty 643001
anu99@[email protected]
8921435838